Delivery & Returns

Last updated: 22 October 2026

1. Where we ship

RevPartsWorks ships to the destinations below. Shipping is calculated automatically at checkout, based on parcel weight and destination.

Mainland France — home delivery, by Mondial Relay or by Colissimo
European Union — Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
United Kingdom, Switzerland and Norway
Outside Europe — Australia, Canada, Hong Kong, Israel, Japan, Malaysia, Mexico, New Zealand, Singapore, South Africa, South Korea, Taiwan, Thailand, United Arab Emirates, United States

Orders up to 1 kg to Bulgaria, Cyprus, the Czech Republic, Hungary, Malta, Malaysia, Mexico, South Africa, South Korea, Taiwan, Thailand and the United Arab Emirates. For a heavier order to these countries, email us before ordering.

Your country isn't listed? Email revpartsworks@gmail.com before ordering — we look at requests case by case.

2. Shipping costs

Shipping is calculated automatically at checkout, from the total weight of your order and the delivery address. The exact amount is shown before you confirm: nothing is added after the order. The more parts in one parcel, the lower the shipping cost per part.

3. Delivery options in France

Two options are offered at checkout. Both deliver to your address, and both include tracking:

Mondial Relay home delivery — the cheaper option, from €6.90
Colissimo home delivery — by La Poste, from €10.50

We do not offer pickup-point delivery: our store cannot let you choose the pickup location during checkout, and we would rather not pick one on your behalf.

Check your address before confirming. We need the number, the street name, the postcode and the town. A hamlet or housing-estate name on its own is not enough for the carrier: in that case we email you and the order waits for your reply.

4. Customs duties on deliveries outside the European Union

Orders delivered within the European Union clear no customs: the price paid on the site is the final price, with nothing to pay on delivery.

For deliveries outside the European Union (United Kingdom, Switzerland, Norway, United States, Canada, Mexico, Japan, South Korea, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, United Arab Emirates, Israel, South Africa, Australia, New Zealand), the price shown on the site does not include customs duties, import taxes or the carrier's customs handling fee. These are payable by the customer under their own country's rules, and are collected on delivery by the carrier or by the local customs authority.

Deliveries to the United States: since 29 August 2025 the US $800 de minimis exemption no longer applies, whatever the parcel's value. Goods of European origin are taxed at 15 % of their declared value as of 1 July 2026, plus the carrier's handling fee. Budget roughly 15 % of your order value, plus $15 to $25 of handling, payable on delivery.

Deliveries to the United Kingdom: 20 % import VAT and the carrier's handling fee are payable on delivery. A minimum order value applies, shown at the delivery step.

Every parcel ships with a complete customs declaration — tariff code, French origin, real value. We do not under-declare the value of a shipment: it is illegal, and it would leave you with no recourse if the parcel were lost.

Refusing the parcel on delivery does not make these charges disappear: the parcel comes back to us and the return is billed to us. Contact us before refusing a parcel and we will find a solution.

5. Processing and lead times

Our parts are partly made to order (3D printing), so a preparation time is added to transit time. As a guide: 1 to 5 working days of preparation, then 2 to 5 working days in France, 3 to 10 working days within the European Union, 5 to 12 working days to the United Kingdom, Switzerland and Norway, and 7 to 21 working days outside Europe including customs clearance. Large parts (the BOMEX bumper, for example) need 2 to 3 weeks of manufacturing, stated on the product page. These times are indicative and not guaranteed. Under article L.216-1 of the French Consumer Code, unless otherwise agreed, products are delivered within a maximum of 30 days from the order.

6. Tracking and receipt

A tracking number is emailed to you as soon as the parcel ships. On receipt, check the condition of the parcel; if it is damaged, record your reservations with the carrier and let us know quickly at revpartsworks@gmail.com, with photos if possible.

7. Right of withdrawal (14 days)

Under articles L.221-18 and following of the French Consumer Code, you have 14 days from receipt to withdraw, without giving a reason. Full terms and the model form are in article 7 of the Terms of Sale. Return shipping under the right of withdrawal is at your expense. The right of withdrawal does not apply to custom-made or clearly personalised products.

8. Returns and refunds

For any return, contact us first at revpartsworks@gmail.com to agree the terms and get the return address; products sent back without a prior request cannot be processed. The product must be returned complete, in its original packaging where possible. Once the return is received and checked, the refund is issued by the same payment method as the order, within 14 days of you notifying your withdrawal at the latest (which may be deferred until the product is recovered or proof of shipment is provided).

9. Faulty or non-conforming product

If a product is faulty, damaged or does not match its description, contact us immediately (photos help). Under the legal warranty of conformity and the warranty against hidden defects, return and reshipping costs are borne by the Seller.